drjobs Night Manager

Night Manager

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1 Vacancy
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Job Location drjobs

Brisbane - Australia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Your duties and responsibilities will include but are not limited to:

  • Working overnight from 11pm to 7am with the availability to work shifts across a 7 day roster including weekends and public holidays.
  • Conduct daily balancing and reconciliation across the night audit process.
  • Provide exceptional customer service by responding to guest requests promptly efficiently and courteously during checkin checkout and for the duration of our guests stay.
  • Maintain procedures in relation to credit and cash transactions and accounting documentation.
  • Assist guests with luggage and other concierge duties as required.
  • Actively resolve complaints and challenges presented by guests.

Qualifications :

  • Exceptional customer service experience preferably within a hotel Front Office department.
  • Excellent time management skills with the ability to multitask while maintaining highlevel awareness of your surroundings.
  • A naturally confident personality with the ability to approach people and initiate conversation.
  • Competent computer skills (experience in Opera is desirable).
  • Strong problem solving and communication skills. 
  • Current QLD Responsible Service of Alcohol (RSA) certificate 


Remote Work :

No


Employment Type :

Parttime

Employment Type

Part-time

Company Industry

About Company

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