Front Office All Rounder Mercure Gold Coast Resort
Front Office All Rounder Mercure Gold Coast Resort
Posted on :
17-10-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
WHAT YOU WILL BE DOING:
- Provide exceptional customer service by responding to guest requests promptly efficiently and courteously during checkin checkout and for the duration of our guests stay.
- Assist guests with luggage and other concierge duties.
- Ensure accuracy of guest accounts on departure
- Promote and upsell hotel facilities through strong product knowledge.
- Maintain a high level of professionalism maintaining procedures in relation to credit and cash transactions and accounting documentation.
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Exceptional customer service experience preferably working within a hotel front office
- Competent computer user (experience with Opera PMS ideal).
- Availability to work varied shifts from early mornings late evenings and overnight including weekends and public holidays.
- Excellent verbal and written communication skills
Remote Work :
No
Employment Type :
Casual
Employment Type
Casual
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