Issue tickets for associates IT equipment software and account requests
Assist inventory planning ordering tracking and handout of IT equipment. E.g. delivering a laptop to customers desk.
1st level support simple troubleshooting. If we cannot solve it we open a ticket with the central IT department on the customers behalf
Trainings
Preparation of material written training for future interns
Execution in English or other fitting languages
Support with drafting and editing internal IT communication such as Blog posts or hosting infomeetings. Recent examples: IT improvements changes in companywide policies introduction of companywide tools IT tips and hints
Qualifications :
Very good communication skills
Ability to work or find work selfsufficiently and independently
Capability to selfsufficiently identify and implement IT solutions
CV demonstrating an effort to learn
Selfmotivated. We hope to see you accomplish your tasks as independently as possible. Naturally we are available for advice anytime but you learn the most by trying out things on your own first.
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