Guest Services Captain
Guest Services Captain
Posted on :
17-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Guest Services Captain
Our Guest Services Captains are ambassadors for an exceptional guest experience where your passion for service will inspire your team and make our guests feel valued.
Starting Pay Rate: $19.40 per hour
We recognize tenure through our compensation hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $22.65 per hour.
Job Duties Include:
- Lead and supervise the Guest Services team while ensuring all service standards are followed
- Handle guest concerns and react quickly logging and notifying proper departments
- Attend regularly scheduled departmental meeting
- Assist in managing the departmental budget and scheduling colleagues accordingly
- Balance operational administrative and colleague needs
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
Qualifications :
- Previous leadership experience in guest services preferred
- Previous Property Management System experience preferred
- Computer literate in Microsoft Window applications preferred
- Must have a valid BC Drivers Licence
- Must possess a professional presentation
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
