Client: City of Atlanta/ATL AIM General
Job ID: 63527
Job Title: MS Dynamics Solutions Architect
Location: 55 Trinity Avenue Suite G700 Atlanta Georgia
Estimated Duration: 10/28/2024 12/27/2024
Hybrid Candidate must be local
Description
Job Overview:
- Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture track and respond to the citizens issues and requests. City of Atlanta is implementing a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application.
- As a Microsoft Dynamics Solutions Architect you will be responsible for designing implementing and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365 along with strong analytical problemsolving and communication skills.
Key Responsibilities:
- Solution Design and Architecture:
- Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications.
- Design endtoend solutions using Microsoft Dynamics 365 ensuring alignment with business goals and technical standards.
- Develop architecture diagrams data models and integration plans.
- Implementation and Customization:
- Lead the configuration tuning and optimization of Dynamics 365 applications.
- Develop plugins workflows and scripts to extend Dynamics 365 functionality.
- Ensure seamless integration of Dynamics 365 with other enterprise systems.
- Project Management:
- Oversee project timelines deliverables and resources to ensure successful project completion.
- Work closely with project managers to provide regular updates on project status risks and issues.
- Conduct solution testing user training and postimplementation support.
- Technical Leadership:
- Provide technical guidance and mentorship to junior developers and team members.
- Stay updated on the latest Dynamics 365 features tools and best practices.
- Advocate for best practices in solution design development and deployment.
- Client Engagement:
- Act as the primary technical point of contact for clients addressing their queries and concerns.
- Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions.
- Build and maintain strong relationships with clients ensuring high levels of satisfaction.
Qualifications:
- Education:
- Bachelors degree in Computer Science Information Technology Business Administration or a related field.
- Experience:
- Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions.
- Proven track record of successfully leading Dynamics 365 projects from inception to completion.
- Experience with Dynamics 365 modules such as Customer Service Sales Marketing Finance and Operations.
- Technical Skills:
- Proficiency in Dynamics 365 customization configuration and development.
- Strong knowledge of Microsoft Power Platform (PowerApps Power BI Power Automate).
- Experience with Azure services .NET C# JavaScript and SQL.
- Familiarity with data migration tools and techniques.
- Soft Skills:
- Excellent problemsolving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Effective time management and organizational skills.
Preferred Certifications:
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Certified: Power Platform App Maker Associate
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate