Roles and responsibilities
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Infrastructure Management
- Server Management: Install, configure, and maintain servers, storage systems, and networking equipment within the data center.
- Hardware Troubleshooting: Diagnose and resolve hardware issues, ensuring minimal downtime and optimal performance.
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Network Administration
- Network Configuration: Set up and manage network configurations, including firewalls, switches, and routers.
- Monitoring and Performance Tuning: Monitor network performance and troubleshoot connectivity issues to ensure reliable data flow.
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Security Management
- Data Protection: Implement and maintain security protocols to protect data integrity and confidentiality.
- Access Control: Manage physical and logical access to the data center, ensuring compliance with security policies.
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System Monitoring
- Performance Monitoring: Use monitoring tools to track system performance and capacity, identifying areas for improvement.
- Alert Management: Respond to alerts and notifications related to system performance or potential issues.
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Disaster Recovery Planning
- Backup Solutions: Implement and manage backup and recovery solutions to protect data against loss.
- Disaster Recovery Testing: Participate in disaster recovery drills and plan updates to ensure preparedness.
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Documentation and Reporting
- Documentation: Maintain up-to-date documentation for all systems, configurations, and processes within the data center.
- Reporting: Generate reports on system performance, capacity usage, and incident resolution for management review.
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Collaboration and Support
- Cross-Functional Collaboration: Work closely with other IT teams, such as network and application teams, to ensure seamless operations.
- User Support: Provide technical support to users and other IT staff as needed.
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Capacity Planning
- Resource Assessment: Assess current and future resource needs based on growth projections and application requirements.
- Upgrades and Scaling: Plan and execute upgrades or scaling of infrastructure components as needed.
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Compliance and Standards
- Industry Standards: Ensure compliance with industry standards and best practices in data center operations and management.
- Regulatory Compliance: Stay informed about relevant regulations and ensure the data center meets compliance requirements.
Desired candidate profile
Technical Proficiency: Strong understanding of data center technologies, including servers, storage, and networking.
Problem-Solving Skills: Excellent analytical and troubleshooting skills to resolve complex technical issues.
Experience
experience in data center operations or IT infrastructure management.
Hands-On Experience: Experience with server hardware, virtualization technologies, and cloud services.
Technical Skills
Networking Knowledge: Proficiency in network configuration and management, including TCP/IP, routing, and switching.
Operating Systems: Familiarity with various operating systems, including Windows Server and Linux distributions.
Soft Skills
Communication Skills: Strong verbal and written communication skills for effective collaboration with team members and stakeholders.
Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Personal Attributes
Detail-Oriented: High attention to detail, particularly in documentation and system configurations.
Adaptability: Ability to adapt to new technologies and evolving business needs.
Additional Qualifications
Certifications: Relevant certifications (e.g., CompTIA Server+, Cisco CCNA, VMware Certified Professional) are a plus.
Project Management: Familiarity with project management principles and methodologies.