of large complex business programmes to deliver digitally enabled To bring industry knowledge process expertise world class capabilities innovation and cuttingedge technology to our clients in the Utilities industry to deliver business value.
To work with leading Utilities clients major customers and suppliers to develop and execute global strategies manage complex change initiatives and integrate solutions to meet changing business challenges
Utilize Utilities retail and customer service process understanding and experience in customer solutions (Customer Information System and CRM) to design implement and deliver enhanced capabilities for Utilities Clients.
Lead and support large CIS implementation projects in functional capacity leveraging Utilities domain knowledge and tool experience.
Work requires travel to client site for project work across geographies
Key Responsibilities:
Functional Expertise: Transmission & Distribution (T&D) Retail Smart Grids AMI Grid Operations Field Operations System Planning Asset Management Enterprise Transformation Analytics OT cybersecurity
Experience in T&D Systems especially in Schneider ABB OSIsoft / OSI Pi / Televent
Work independently on defining solution for complex projects or contribute to solution of a program
Specialized in a technology/domain/functional competency area and prepare a road map for the competency/T&D industry segment in form of competitive service offerings
Get involved in practice reusable component inventory and knowledge management.
Get involved in assignments in large programs help in defining business and technological solutions which help customer design and implement new business processes and organization capabilities.
Program management solutions
Drive Business Readiness and Deployment activities for region(s)
Identify opportunities by farming existing relationships and growing new networks
Draw on extensive knowledge and experience across System Integration projects to provide insightful dealrelevant points of view and recommendations based on robust analysis
To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable longterm solutions
To provide executives and their teams with the necessary strategies and tools to position their organizations for high performance
Ability to lead the team from thought leadership solutioning and demand management perspective (the incumbent will be responsible for the utilization of the team)
Apply specific experience and knowledge of Utilities Retail processes to building better customer solutions.
Conduct functional solution workshops with clients and identify requirements in the areas of Utility billing payments meter reads and credit and collections.
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