Principal Video Conference Engineer
Principal Video Conference Engineer
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10years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Architect and design video and audioconferencing systems tailored to organizational needs.
- Evaluate and recommend hardware and software solutions for video conferencing.
- Develop detailed system documentation including architecture diagrams and implementation plans.
- Lead the implementation of video conferencing solutions ensuring adherence to ITIL processes.
- Manage the deployment of Polycom Bridge systems ensuring integration with existing IT infrastructure.
- Troubleshoot and resolve technical issues related to video and audioconferencing systems.
- Design and facilitate training programs to promote the adoption and effective use of video and audioconferencing systems.
- Create user guides and documentation to assist users in navigating video conferencing tools.
- Provide ongoing support and guidance to users to enhance their experience.
- Collaborate with IT teams project managers and stakeholders to align video conferencing solutions with business goals.
- Act as a point of contact for video conferencingrelated queries and escalations.
- Conduct regular meetings with stakeholders to assess system performance and gather feedback.
- Stay updated with industry trends and emerging technologies in video conferencing.
- Propose enhancements to existing systems to improve functionality and user experience.
- Participate in the development of best practices and standard operating procedures for video conferencing.
Requirements
- National Diploma/Degree in Computer Science Information Technology or a related field.
- Relevant technical certification (e.g. PVCE Polycom Video Conference Certified Systems Engineer).
- Minimum of 8 years of experience in video conferencing system management and implementation.
- Proven experience with Polycom systems including management of Polycom Bridge implementations.
- Strong understanding of ITIL processes and their application in technical environments.
- Proficient in designing and implementing video conferencing solutions.
- Handson experience with audio and video conferencing equipment and software.
- Familiarity with network infrastructure and its impact on video conferencing performance.
Architect and design video and audio-conferencing systems tailored to organizational needs. Evaluate and recommend hardware and software solutions for video conferencing. Develop detailed system documentation, including architecture diagrams and implementation plans. Lead the implementation of video conferencing solutions, ensuring adherence to ITIL processes. Manage the deployment of Polycom Bridge systems, ensuring integration with existing IT infrastructure.
Education
National Diploma/Degree in Computer Science, Information Technology, or a related field. Relevant technical certification (e.g., PVCE, Polycom Video Conference Certified Systems Engineer). Minimum of 8 years of experience in video conferencing system management and implementation.
Employment Type
Full Time
