Assistant Director Event Operations Banquets
Assistant Director Event Operations Banquets
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide
- Exclusive Employee and Friends & Family Discounts at Fairmont Empress
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs including extended healthcare benefits and RMT dental vision and complimentary counseling wellness sessions financial and family planning through LifeWorks
- Access to our companymatched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Competitive annual salary commensurate with experience starting at $75250
What you will be doing:
Reporting to the Director of Events responsibilities and essential job functions include but are not limited to the following:
- Ensure the smooth daily operation of the banquet department as well as all banquet bar services.
- Meet clients for specific rooms and functions
- Responsible for daily operation by managing on the floor
- Review all banquet event orders to ensure proper setups are in place and correct
- Responsible for critically assessing procedures policies and methods of operation and alter them where necessary.
- Responsible for the financial success of the department by monitoring productivity revenues and costs.
- Ensure all financial reporting is maintained and accurate (billing payroll etc.)
- Responsible for building relationships with the Conference Services Department to ensure that a common vision in direction is shared and our customers expectations are exceeded.
- Responsible for building relationships with other Food & Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a team.
- Responsible for ensuring that all equipment fixtures and furniture of the department are kept in good supply and in the best repair possible.
- Maintain and ensure that all function information is kept up to date with respect to all changes and/or revisions
- Participation in the budgeting process of the department by establishing clear and precise priorities for operational expenditures.
- Actively develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health & Safety standards.
- Ensure departmental participation in all hotelwide environmental initiatives and to develop departmental specific environmental initiatives.
- Responsible for the smooth and efficient functioning of the daytoday operations of the Event department including adherence to and the application of the provisions of the Collective Agreement.
- Responsible for developing and maintaining a constructive harmonious and communicative working relationship with all supporting departments.
- Contribute to a positive work environment and ensure all concerns are communicated to Event Management in timely fashion
- Coach and train the Event leadership team in all aspects of the department monitoring their development and providing critical feedback and performance reviews.
- Responsible for ensuring guest satisfaction goals (VOG) for the Department are met and / or exceeded.
- Developing strong interpersonal relationships with guests on an ongoing basis.
- Responsible for attendance at Leadership meetings daily convention preconvention and other meetings as required.
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Postsecondary Degree in Hospitality or Food and Beverage Management an asset.
- Minimum two years of experience in Food and Beverage Supervisor and/or Management position
- Supervisory/management experience in a banquet facility is an asset
- Ability to work a flexible schedule including evenings weekends and overnight shifts
- Must be a highly organized individual with the ability to handle numerous tasks at any one time.
- The ability to delegate tasks to team members and facilitates their completion.
- Must have strong proven leadership qualities and management skills.
- Must have proven departmental scheduling and operational productivity.
- Previous experience working in a unionized environment considered a strong asset
- The ability to recognize and correct guest service issues through an established presence on the Banquet floor.
- Must exhibit excellent communication skills.
- Working knowledge of Silverware OSEM Word and Excel an asset.
- Serving it Right Certification
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking
- Frequent ascending or descending ladders stairs and ramps
- Occasional bending and kneeling
- Occasional carrying and lifting up to 20lbs
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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