Mini Bar Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Works in close cooperation with the Room Service/ Guest Relation / Front Office and other key service departments.
- Attends regular training sessions team in line with the departmental SOPs i.e. guest care product knowledge telephone manners entering guest rooms etc.
- Works as per instructions of the Supervisor and as per duty schedules.
- Ensures proper appearance (condition of uniforms) and grooming at all times.
- Answers the Room Service telephones if and when required.
- Is knowledgeable of the Room Service menu and can answer guests queries.
- Maintains a professional / friendly yet discrete relationship with the in house guest to ensure their wellbeing.
- Reports cleanliness and maintenance issues immediately to the Room Service Manager.
- Handles guest complaints as per instructions or refers them to the Room Service Manager.
- Works within the team to prepare all Misenplace according to 24 hours service requirements.
- Keeps all occupancy information containing documents under close cover during his work on the floors.
- Ensures no expired minibar items are placed in the room.
- Attends all regular departmental briefings and contributes to open communication within the assigned team.
- Conducts the proper handover from one shift to the other.
- Familiar with the companys internal policies and safety procedures.
- Helps in other areas of the Hotel if the situation requires.
Qualifications :
- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
- Degree in Hospitality / Tourism
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
