Food Beverage Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- To ensure that the Restaurant is managed efficiently according to the established concept statements.
- To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
- To assign responsibilities to subordinates and to check their performance periodically.
- To be on the floor at all times.
- To assist in the operations during busy periods.
- To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the Restaurant is adequately equipped.
- To assist in conducting monthly inventory checks on all operating equipment and supplies.
- To assist in controlling the requisitioning storage and careful use of all operating equipment and supplies.
- To attend Daily Operations Meeting in the absence of the Restaurant Manager or Assistant Restaurant Manager.
- To attend all meetings as required by Executive Management.
- To ensure that the Restaurant is kept clean and organized both at the front as well as the back of house.
- To liaise and organize with Housekeeping and Stewarding Departments that the established cleaning schedules are strictly adhered to
- To conduct daily preshift briefings to employees on preparation service and menu.
- To liaise with the Kitchen and Beverage department on daily operation and quality.
- To handle all guest complaints requests and enquiries on food beverage and service.
- To establish a rapport with guests maintaining good customer relationship.
- To ensure that the Restaurant cashiering procedures are strictly adhered to.
- To assist in the revision and updating of the Restaurant Departmental Operations Manual on an as needed basis.
- To assist in the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan.
- To assist in planning and organizing festive food promotions within the Restaurant manager.
- To maintain the Daily Log Book.
- To assist in planning the Restaurant weekly roster and work schedules to ensure that the Restaurant is adequately staffed to handle the level of business.
- To maintain the Restaurant bulletin board.
- To submit all guest/employee incident reports.
- To report lost and found items.
Qualifications :
- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
- Degree in Hospitality / Tourism
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
