Reservations Coordinator
Reservations Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Reporting to the Reservations Manager responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offer professional friendly and engaging service
- Book and enter room reservation requests using the Property Management System
- Enter rooming lists while ensuring accuracy as required
- Update reservations ensuring a flawless check in and check out process
- Ensure revenue is maximized by upselling guest rooms and recommending hotel facilities
- Liaise with Sales and other departments as required
- Answer telephone and email inquiries in a timely manner
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
What is in it for you:
- Paid time off
- Medical Dental and Vision Insurance 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Qualifications :
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Ability to work a flexible schedule which may include evenings weekends and holidays
- Previous Property Manager System experience preferred
- Computer literate in Microsoft Window applications required
- Must be able to type 25 words per minute
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Demands
This position requires:
- Frequent sitting throughout shift
- Occasional kneeling pushing pulling lifting walking and standing
- Occasional ascending or descending ladders stairs and ramps
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
