Ensure efficient friendly and professional food & beverage service is provided to all guests.
Ensure team members are competent in menu dietary and allergens knowledge. Ensure team members have some understanding of beverages and wine list and are competent to make suggestions as required. Ensure staff are aware of current promotions and are able to maximize sales to guests.
Assist with preparation of rosters ensuring that suitable and costeffective employee levels are maintained at all times. Rosters are to be authorized by the Operations Manager.
Greet and welcome guests and assist with inquiries and restaurant bookings. Assist guests with menu offerings and maximize sales opportunities through knowledge of products and suggestive selling. Effectively take orders. Ensure accuracy by repeating order(s) to the guests dockets written clearly and correctly input into the point of sale system.
Oversee the setup and reset of specific Conference & Function activities as required.
Qualifications :
Minimum of 2 years of relevant experience in a Food and Beverage outlet.
Responsible Service of Alcohol certificate.
Strong knowledge of a variety of beverages including beer wine spirits and cocktails.
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