Role Sr UC Engineer
Location Onsite NYCNY
Duration: 6 Months (May extend)
Hours: 35 hours a week /7hour day
Job Summary
Responsibilities:
- Strategic Partnership: Collaborate closely with the Telecom Director to develop and execute the telecom strategy.
- Operational Leadership: Assume full responsibility for telecom operations in the Directors absence.
- Technical Expertise: Serve as a subject matter expert in Cisco Call Manager Cisco Unified Communications and related technologies.
- System Administration: Oversee telecom systems administration maintenance and optimization to ensure maximum uptime and performance.
- Project Management: Lead telecomrelated projects including planning execution and implementation.
- Team Management: Mentor and develop a highperforming telecom team.
- Vendor Management: Build and maintain strong relationships with telecom vendors and service providers.
- Cost Management: Develop and implement costeffective telecom solutions.
- Problem Resolution: Troubleshoot and resolve complex telecom issues.
- Compliance: Ensure adherence to industry regulations and compliance standards.
- OnSite Operations: Manage telecom operations at Rikers Islands Main Communications building.
- Fieldwork: Occasionally visit jail facilities on Rikers Island to address telecomrelated issues.
Qualifications:
- Proven track record in telecom consulting with a minimum of 5 years of experience.
- Advanced knowledge of Cisco Call Manager Cisco Unified Communications and other relevant telecom technologies.
- Strong project management skills with the ability to deliver projects on time and within budget.
- Excellent communication and interpersonal skills.
- Ability to think strategically and solve complex problems.
- Strong leadership and team management skills.
- Bachelors degree in telecommunications computer science or a related field preferred.
- Ability to work in a challenging and secure environment.
Desired Skills:
- Experience with other relevant telecom technologies e.g. VoIP SIP Unified Messaging
- Industry certifications (e.g. CCNP Voice CCIE Collaboration)
- Experience in cloudbased telecommunication solutions
- Knowledge of network infrastructure and security best practices
This is a critical role requiring a highly skilled telecom professional to lead the Forerunner to Cisco VoIP migration while providing ongoing strategic support and operational leadership for the telecom function including onsite management at Rikers Island and occasional visits to jail facilities.