OCU Group are actively looking for a Sales Ledger Clerk to join the team in our Stockport Head office.
This position is to cover maternity for 12 months.
The purpose of the role is to provide support to the wider sales ledger team. This includes inputting of sales invoices onto an automated system and dealing with customer queries both face to face and over the phone.
This is an ideal opportunity for someone looking to develop and gain experience intheir career.
Ideally to start early December 2024 there is potential for this to become a permanent position due to growth within the organisation.
Duties and Responsibilities:
- Process sales invoices accurately and efficiently ensuring adherence to company policies and accounting standards.
- Generate and distribute customer invoices in a timely manner including any necessary supporting documentation.
- Review sales orders and contracts to ensure accuracy and completeness of billing information.
- Maintain uptodate records of customer accounts including contact information billing addresses and payment terms.
- Reconcile sales ledger accounts on a regular basis identifying and resolving any discrepancies or outstanding items.
- Follow up on overdue accounts receivable contacting customers via phone or email to request payment and resolve payment issues.
- Record and allocate customer payments accurately in the accounting system applying them to the appropriate invoices and accounts.
- Investigate and resolve customer inquiries and disputes related to invoices payments and account balances.
- Collaborate with the sales and customer service teams to address customer billing issues and ensure a positive customer experience.
- Prepare and distribute regular reports on sales ledger activity highlighting key metrics and trends to management.
- Assist with monthend and yearend closing processes including revenue recognition accruals and reconciliation of sales accounts.
- Stay informed about changes in accounting regulations and industry best practices related to sales ledger processes.
Skills and Experience:
- GCSEs in maths and English or equivalent required; additional education in accounting or finance preferred.
- Proven experience in a similar role with a strong understanding of sales ledger processes and procedures.
- Proficiency in using accounting software and Microsoft Excel for data entry analysis and reporting.
- Excellent numerical skills and attention to detail with the ability to accurately process large volumes of transactions.
- Strong communication skills both verbal and written with the ability to interact professionally with customers and colleagues.
- Customerfocused attitude with a commitment to delivering highquality service and resolving customer issues promptly.
- Ability to work independently and as part of a team managing multiple priorities and deadlines effectively.
- Strong problemsolving skills with the ability to identify issues and propose solutions in a timely manner.
- Adaptability and willingness to learn new systems and processes as needed.
- Commitment to maintaining confidentiality and integrity in handling sensitive financial information.
Company Background:
Established in 1994 OCU Group is one of the fastest growing utility engineering contractors in the UK with a long successful track record in delivering customerfocused civil engineering solutions.
Working directly with many of the countrys leading bluechip power water telecoms and rail clients we are looking for the very best talent to join our growing team.
We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
We believe that being successful is a choice.
We choose to be successful.
We are OCU One Company United.
We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.