Contracts Manager Milan Lakes maternity cover

* This role can be located in Italy home based. Alternatively Palma or London office.

* This is a fixed contract covering a maternity leave from Nov 2024 to JanFeb 2026.

Who are WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

What makes us stand out

• We are a wholesale global travel organisation
• We have 1500 people speaking 50 languages in 120 cites across 50 countries
• We partner with over 430000 properties in more than 15000 destinations
• We work with more than 44000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds

WebBeds is the worlds fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs payment integrations ERP integration Data Lakes User Interfaces and others. Our search API reach peaks of more than 50.000 requests per second each one consisting of tens or hundreds of hotels with continued expansion.

In this role you will:

Achieve revenue targets set by the company for allocated destinations (Milan Lakes and North West Italy)
and taking full responsibility of the product mix required.

Key elements to this role include but not limited to:

• Consult and agree with the Director of Contracting on the specific product requirements.
• Expand WebBeds portfolio finding new opportunities by analyzing the market trends in the destination.
• Ensure hotels are recontracted and on sale within specified deadlines.
• Organize regular visits to hotels to build and/or maintain relationships.
• Consult and agree with the Director of Contracting on an ongoing basis regarding additions to product.
• Negotiate and contract rates special offers allocations addedvalue deals overrides and other special deals ensuring WebBeds has the best rates available on the market. Leading the negotiation process for increasing booking volume in destination.
• Regularly monitor competitor pricing and availability in line with demand.
• Monitor sales performance analyzing weekly product/sales reports to identify market trends and revenue/room nights growth opportunities or incidences.
• Advise on preferred partner hotels in the relevant destinations negotiate exclusive deals
• Address and resolve any standard/service level issues with suppliers.
• Ensure hotels are inspected and details (photos amenities etc) updated on a regular basis.
• Communicate destination information regarding peak dates trade shows visitor information etc internally.
• Assist and explain tools and procedures to suppliers by giving supplier extranet demonstration and support.
• Assist with group placements as necessary.
• Manage the supplier relationship throughout the period of the contract including dealing with close out requests and book out issues and liaising with relevant departments accordingly.
• Cooperate with Health and Safety team to ensure reports are completed and up to date.
• Communicate both internally and externally in a professional manner in keeping with corporate guideline

Key Measures

• Company and department performance targets objective and budget
• Achievement of individual objectives
• Delivery of tasks in a timely fashion to a high quality
• Performance appraisal

The skills we would love to see in your suitcase!

• Contracting experience with the tourism industry; established relationships in the Italian market.
  
• Strong negotiation skills proactive dynamic passionate a team player. Willingness to go the extra mile with ambition to achieve both personal and team results.
• Able to develop and maintain strong and trusting relationship with hoteliers.
• Stakeholder management skills and corporate presence
• Highly accurate with an excellent attention to detail.
• Commercial awareness problem solving and creativity
• Time management and business strategy
• Welldeveloped written and verbal communication skills in English and in Italian
• Able to work well under pressure and to meet strict deadlines.
• A solid working knowledge of Microsoft Word Excel and Outlook is a must. Open to travel to the destinations occasionally

Why choose us as your next destination

We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow influence & impact change
• Disruptive fastgrowing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at #LIHybrid