Human Resources Executive

Roles and responsibilities

A Human Resources Supervisor coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management.

What will I be doing?

The Human Resources Supervisor coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
• Maintain communication with departments involved in the assigned project/activity
• Route incoming mail, faxes, and packages
• Answer telephone and assist internal and external guests with requests
• Writes correspondence on behalf of the department
• Makes copies, send/distributes outgoing mail
• Uses email system to deliver and accept emails
• Greet internal and external customers when entering the department
• Assist with a variety of requests
• Maintains detailed filing system for department
• Maintain office supplies for department
• Report all unsafe conditions immediately
• Attend all mandatory meetings
• Follow and know emergency procedures as needed
• Keep work area clean and organized
• Maintain a good working relationship with other department, employees, and guess
• Team Leadership: Supervise and mentor HR staff, providing guidance on HR practices, policies, and employee relations.
• Recruitment and Staffing: Oversee the recruitment process, including job postings, interviewing, and onboarding new employees.
• Employee Relations: Address employee concerns, mediate conflicts, and promote a positive workplace culture through effective communication and conflict resolution.
• Performance Management: Implement and manage performance appraisal processes, ensuring alignment with organizational goals and employee development.
• Training and Development: Identify training needs and coordinate training programs to enhance employee skills and career growth.
• Policy Implementation: Ensure compliance with labor laws and regulations, and develop and enforce HR policies and procedures.
• HR Metrics: Track and analyze HR metrics, such as turnover rates and employee satisfaction, to inform decision-making and improve HR initiatives.

Desired candidate profile

A Human Resources Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in or equivalent role
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Experience with MS Office applications and Outlook
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality