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At Get Support we offer more than just a job; we provide a dynamic and enriching environment with a host of exceptional benefits. Here youll find tailored training and development opportunities to nurture your skills and a clear path for career progression. We pride ourselves on promoting from within our talented team ensuring your professional growth.
Get Support is the perfect partner for the UKs small and mediumsized businesses providing every aspect of computer hardware and software support and a great deal more.
Due to our continued growth we are recruiting for a customerfocused enthusiastic Senior Service Desk Technician to join our team.
As a Senior Service Desk Technician (Tier 2) at Get Support your mission is to deliver professional customer service and technical support to our valued clients. You will play a crucial role in ensuring the smooth operation of their IT systems ensuring operational Key Performance Indicators are met and contract obligations are fulfilled.
IT Support (remote and onsite) responsibilities include:
To excel in this role you should have proven experience in an IT support environment preferably within an MSP. You should show strong customer service skills be organised and possess strong communication problemsolving and IT skills along with:
A full UK driving licence would be beneficial.
If youre passionate about technology thrive in problemsolving and are committed to providing toptier customer service apply today using the link below. We welcome candidates from all backgrounds.
Location: Eynsham (officebased with occasional site visits when required hybrid after probation)
Working Hours: Monday Friday 9am to 6pm
Salary: dependant on experience
Full Time