Principal Technical Writer
Principal Technical Writer
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10years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Develop and maintain highquality documentation including user manuals guides technical specifications and online help content.
- Collaborate with subject matter experts (SMEs) to gather and analyze complex technical information.
- Identify the documentation needs of the department and proactively create materials that address these needs.
- Ensure all documentation is uptodate and aligns with the latest company standards and branding.
- Use advanced Microsoft Suite tools and technical writing software to produce polished and professional documentation.
- Create and maintain documentation templates style guides and best practices for technical writing.
- Conduct user research and feedback sessions to improve documentation quality and usability.
- Translate IT technical jargon into easily understandable language for nontechnical audiences.
- Participate in crossfunctional teams and projects to ensure documentation meets project requirements and deadlines.
- Perform regular audits of existing documentation to identify areas for improvement or updates.
Requirements
- National Diploma/Degree in Technical Communication English Computer Science or a related field or relevant technical certification.
- Minimum of 8 years of technical writing experience in a similar role preferably in the IT sector.
- Proven track record of producing clear and userfriendly documentation.
- Strong written and verbal communication skills with a keen eye for detail.
- Proficiency in advanced Microsoft Office Suite (Word Excel PowerPoint) and technical writing tools (e.g. MadCap Flare Adobe RoboHelp Confluence).
- Ability to work independently and collaboratively in a fastpaced environment.
- Strong analytical skills with the ability to understand complex technical concepts and communicate them effectively.
- Experience with Agile methodologies and documentation practices.
- Familiarity with graphic design tools for enhancing documentation (e.g. Adobe Illustrator Snagit).
- Knowledge of content management systems (CMS) and version control systems (e.g. Git).
Experience with Agile methodologies and documentation practices. Familiarity with graphic design tools for enhancing documentation (e.g., Adobe Illustrator, Snagit). Knowledge of content management systems (CMS) and version control systems (e.g., Git).
Education
National Diploma/Degree in Technical Communication, English, Computer Science, or a related field, or relevant technical certification. Minimum of 8 years of technical writing experience in a similar role, preferably in the IT sector.
Employment Type
Full Time
