Outbound Agents
Outbound Agents
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Job Alert
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Job Description
SVC PH Inc. an affiliate of Executive Boutique Call Center is currently looking for Outbound Agents to start ASAP!
Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say I work at Executive Boutique/Select VoiceCom and think its a great place to work!.
The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow then we urge you to apply with us today and join the growing EB/SVC family. You wont regret it!
Enjoy the following benefits:
- Medical/Dental coverage (HMO) after 1 month* FREE HMO coverage for 1 dependent after 6 months
- Life insurance program
- Free weekly inhouse massage
- Cash incentives of (Php5000) for successfully referring your friends and relatives to join EB/SVC
- Career development
- Service incentive leave program
- Annual salary increase based on performance
- Fun and familylike working environment
- Quarterly team outing
- Free flowing coffee and hot chocolate
- Cozy sleeping lounge and canteen plus entertainment area
- Excellent office location in Cebu IT Park
*Terms and conditions apply.
Responsibilities:
The role is primarily responsible for placing outbound and/or receiving inbound calls prequalifying leads and/or setting appointments.
Place outbound and/or receive inbound calls and ask prequalifying questions based on a given script.
Provide customers with information on products/services if needed.
Be passionate about the service; and enjoy working in a consultative service environment.
Be resultsoriented; and enjoy the challenge of meeting or exceeding goals.
Desired Skills & Knowledge:
Clear speaking voice
At least 6 months BPO experience
At least High School Graduate (old curriculum) or Senior High School Graduate (new curriculum)
Excellent English communication skills both written and verbal
Must have excellent command of the English language with neutral or American accent
Outbound/inbound sales or upselling experience an advantage but not required
Strong customer service skills
Strong administrative skills Accurate typing & spelling is essential to this role.
Energetic fun and confident personality
Willing to work fulltime night shift
Willing to work onsite
Amenable to changes in schedule and work on weekends
Work Schedule: Night Shift
How to apply:
Interested candidates may visit our Recruitment Hub at G/F i1 Bldg. Cebu IT Park Apas Cebu City from Monday to Friday anytime between 9AM9PM.
What to prepare:
- Updated ecopy (not printed) of your resume (.doc .docx .pdf)
- Pen
- ID
or
Quick apply online! If shortlisted our recruitment team will reach out to you within 17 working days. Due to the volume of applications we receive every day only shortlisted candidates will receive a phone call for an interview anytime between 10AM7PM (MondayFriday).
Remote Work :
No
Employment Type
Full Time
