Mainframe Infrastructure Engineer
Mainframe Infrastructure Engineer
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Job Description
Mainframe Infrastructure Engineer
Remote
We are seeking a versatile and highly skilled Mainframe Infrastructure Engineer with expertise in Observability tooling across multiple channels (Compute Storage Network Infrastructure and Application Customer Journeys) to drive higher availability and faster incident resolution. The ideal candidate will design implement and lead infrastructure solutions ensuring reliability scalability and performance.
Job Responsibilities:
- Provide architectural direction configuration and maintenance of various mainframe observability tools from different vendors i.e. Omegamon Open Telemetry Dynatrace Splunk Intellimagic Grafana IBM Service Management Unite Netcool Sahara NetView etc.
- Participate in oncall rotations to provide support for critical infrastructure issues.
- Implement standard methodologies for monitoring logging and alerting across the infrastructure.
- Cultivate a culture of continuous improvement and operational excellence
- Drive adoption of implemented tooling.
- zOS and zLinux platform infrastructure and applications ensuring accurate issue management and root cause analysis/remediation
- Engineering large/complex projects with a variety of components and integration points.
- Participate in brainstorming and discovery exercises to resolve new technologies based on research proof of concept efforts and independent investigation
- Interact with customers to better understand their objectives landscape and/or how to identify and solve complex problems/issues
Minimum Qualifications:
- Experience with design and implementation of mainframe and distributed applications
- Experience with mainframe infrastructure zplatform (z/OS z/VM and z/Linux)
- Proficiency in monitoring and observability tools (Omegamon Open Telemetry Dynatrace Splunk)
- Experience with CI/CD pipeline management and DevOps practices.
- Understanding of Customer Journeys disaster recovery and business continuity planning
- Experience with performance tuning.
Preferred Qualifications:
- Strong industry knowledge of the latest technologies and its relevance to the American Express environment
- Deep subject matter domain expertise and knowledge of application processes and business flows
- Ability to lead influence and drive vendor direction to deliver innovated solutions that are beneficial to American Express
- Demonstrated exemplary personal integrity and ability to build trust and collaborate across an organization
- Strong critical thinking and decision making skills
- Experience in Computer Science Computer Science Engineering or related math/science field
- Strong interpersonal communication skills and the ability to work well in a diverse teamfocused environment
- Influence and lead team members with creative thought leadership with data inspired changes and improvement
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial wellbeing support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type
Full Time
