Roles and responsibilities
An Engineering Office Coordinator is responsible for managing the Engineering office to deliver an excellent Guest and Member experience.
What will I be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Carry out daily administrative activities of the Engineering office while adhering to Hilton Standards, policies and Procedures
- Provide secretarial support to the Engineering team
- Ensure all communications, particularly relating to owners, guests and the corporate office are handled promptly and professionally
- Receive and distribute mail
- Ensure outgoing mail is dispatched in a timely manner
- Provide minutes to Engineering Team Meetings and compile management reports in a timely and accurate manner if necessary
- Maintain adequate supplies of office stationary
- Identify and build internal and external relationships
- Carry out all filing
- Comply with all key security mandates
- Report any maintenance issues or hazards
- Maintain own work area in a clean, tidy and good manner
- Report defective materials and equipment
- Assist with special projects related to the Engineering Office
- Perform other tasks as assigned by management
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System Installation and Configuration:
- Install and configure BMS hardware and software, including controllers, sensors, and user interfaces.
- Ensure systems are set up according to specifications and project requirements.
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Monitoring and Maintenance:
- Regularly monitor the performance of building management systems to ensure optimal operation.
- Perform preventive maintenance and troubleshooting on BMS components to identify and resolve issues.
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Programming and Calibration:
- Program and calibrate BMS systems for HVAC, lighting, security, and other building functions.
- Adjust system settings to improve energy efficiency and occupant comfort.
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Troubleshooting and Repair:
- Diagnose and repair faults in BMS equipment and related systems.
- Collaborate with other technicians or contractors to address complex issues.
Desired candidate profile
An Engineering Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent verbal and written communication skills in English
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Engineering Office Coordinator experience in a fast paced environment
- Technical diploma or degree in electrical engineering, electronics, or a related field.
- Relevant experience in BMS, HVAC systems, or building automation (typically 2-5 years).
- Familiarity with BMS software and protocols (e.g., BACnet, Modbus).
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Skills:
- Strong analytical and problem-solving skills.
- Proficiency in using diagnostic tools and software.
- Excellent communication and teamwork abilities.