Roles and responsibilities
A Plumber is responsible for fitting appliances, installing and maintaining heating and air conditioning units, and repairing plumbing systems to deliver an excellent Guest and Member experience.
What will I be doing?
As a Plumber, you are responsible for fitting appliances, installing and maintaining heating and air conditioning units, and repairing plumbing systems to deliver an excellent Guest and Member experience. A Plumber will also be required to make emergency repairs and liaise with contactors as needed. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Fit appliances such as toilets, sinks and baths
- Install and maintain heating systems
- Fit domestic appliances
- Install and maintain air-conditioning units
- Liaise with contractors and assist with fitting bathrooms
- Emergency repairs required within the hotel
- Daily checks around the hotel
- Diagnose, maintain, and repair plumbing systems within the hotel
- Ensure good relationships with internal and external customers
- Ensure hotel fixtures and fittings are maintained in a safe condition and take action when any unsafe situations arise
- Perform special projects and other responsibilities as assigned
- Ensure monthly safety inspections take place and employees are trained accordingly
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Installation:
- Install, repair, and maintain plumbing systems, including pipes, fixtures, and appliances (e.g., sinks, toilets, water heaters).
- Set up water supply lines, drainage systems, and other plumbing infrastructure in residential and commercial buildings.
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Repair and Maintenance:
- Diagnose plumbing issues and troubleshoot problems related to leaks, clogs, and water pressure.
- Conduct routine maintenance on plumbing systems to prevent issues and extend their lifespan.
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Pipe Fitting:
- Cut, thread, and connect pipes using various tools and techniques, ensuring proper alignment and secure fittings.
- Install and maintain backflow prevention devices to protect water supply.
Desired candidate profile
Plumbers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- S/NVQ Level 3 in plumbing and domestic plumbing
- Positive attitude
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Good communication skills
- Ability to work under pressure
- Ability to work on their own
- Previous experience in a similar role
- Completion of a plumbing apprenticeship or equivalent experience
Relevant certifications or licenses, as required by local regulations.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.