Housing Officer
Housing Officer
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Job Description
23 months contract with a Local Authority
Job Summary:
Front line statutory homelessness team.
Lead Professionals is one of the teams responsible for the provision of the statutory homeless service at London Borough Council Tower Hamlets.
For the majority of homeless clients it is the first point of contact for those approaching the Housing Options Service.
You will work alongside colleagues to meet the council s obligations under Housing Act 1996 as amended by Homelessness Reduction Act 2017.
Key Duties/Accountabilities
To conduct housing options interviews with customers focussing on assessing housing needs preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions
To negotiate and mediate with landlords parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation including home visits.
To provide good quality advice information and assistance through facetoface interviews home visits colocation by telephone and by correspondence within a customer care framework ensuring all deadlines are met and that customers can make informed decisions about their housing options
To provide the above through a detailed knowledge of housing legislation and case law in relation to homelessness children immigration law social housing sector landlord and tenant law and family law including domestic abuse and welfare benefits and rights
Essential Experience Required:
Experience of working with homeless under Part VII of the Housing Act 1996 as amended including Homelessness Reduction Act 2017 and the Homelessness Act 2002 is essential.
Experience of Landlord and Tenant Legislation the Housing Act 1985 and 1988 the Protection from Eviction Act 1977 and knowledge of Family law and welfare benefits is essential.
Experience of developing strategies for preventing homelessness and the main housing options initiatives provided by both statutory and voluntary organisations is essential.
Essential Qualification Required:
General education qualification is essential.
Additional information to note:
Working hours: 35 hours per week.
The closing date for this position is 20th October 2024.
To conduct housing options interviews with customers focussing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions
Employment Type
Full Time
