PQE RMA FA Engineer

Summary
The Failure Analysis Engineer uses procedures and instructions to initiate the analysis process when product failure occurs. Investigations are conducted for root causes with analysis documented recorded and communicated internally and with the client company. Responsible for failure analysis on Customer returned Server/ GPU boards.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Data Analysis/Communication/Issue Resolution Prevention

• Have ability to perform system and board level testing and debugging down to components level.
• Have knowledge to do component swapping removal to isolate failures and overall deeper FA
• Visual mechanical inspection (VMI) of Server/GPU board components (Motherboards GPU GPU baseboard CPU DIMM NIC SSD Power Supply etc.) and/or electronics components
• Completes component level troubleshooting (capacitor resistors fuse IC diode etc.) and failure analysis
• Complete sample analysis for equipment and process qualifications.
• Conduct innovative use of new analytical tools equipment and methodologies.
• Develop records and perform various failure analysis on systems and components to identity root cause.
• Develop formal failure analysis data reporting and present to stakeholders.
• Acquaintance applications used for database management and reporting.
• Follow procedures and diagrams in performing engineering change orders as required
• Other duties as assigned.

Team Leadership

• Responsible for maintaining a positive work environment
• Responsible for fostering a healthy and safe work environment focusing on the wellbeing of all associates.
• Maintains and strengthens internal and customer relationships. Communicates and works well with all business partners.
• Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner.

Education and/or Experience

• Bachelors degree in Electrical Engineering Computer/Server repair or other related field.
• Comprehensive server knowledge is highly desirable. (BIOS / BMC / CPLD / FPGA etc.)
• Ability to use electronic test equipment (oscilloscopes / multimeters / thermal imaging camera etc.)

Essential Skills:

• Requires excellent written and oral communication skills.
• Knowledge of basic Linux environment and commands
• Familiarity with Microsoft Office software(advanced excel)
• Familiar with computer software and operating systems and possess the ability to identify and perform software updates (BIOS BMC Components Firmware etc.)
• Ability to read and interpret schematics/block diagrams with detailed understanding of server and subassembly functionality
• Ability to read and interpret system board views and board layout details
• Effectively communicate concepts and solutions with various levels of the organization.
• Must be able to work crossfunctionally with minimal supervision.
• Requires strong analytical and statistical skills.
• Requires flexibility to work overtime for special projects or business supports.
• Environment is climate controlled.
• Should be able to reach over shoulder heights; bend or stoop below the waist; repetitive wrist hand or finger movement; occasional lifting up to 45 pounds.
• Able to work in an environment with loud noise.