Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a Hightech industrial company engaged in energy healthcare and transportation. It operates in five segments: Power Renewable Energy Aviation Healthcare and Capital. The company offers products and services ranging from aircraft engines power generation and oil and gas production equipment to medical imaging financing and industrial products.
Position: Engineering Support I (Direct)Contingent Worker
Duration: 2 Months
Location: Buffalo Grove IL 60089
Job Type: Contract
Work Type: Onsite
Shift Timings: 07:30 AM 04:00 PM (MondayFriday)
PRIMARY PURPOSE:
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35 years of experience with Solidworks and Mechanical Engineering Basics
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We need short term manual labor from now until the end of the year.
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This person we assist with comparing drawings that have been converted from Creo to SW.
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Proficiency in SolidWorks is required as well as basic understanding of drawings.
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Support Engineer I is responsible for resolving product configuration and application issues/questions for Client solutions products. Ensure customers success by fostering a balanced relationship that benefits both Client and the customer with the goal of producing the highest level of customer support and satisfaction.
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Manage and deliver solutions for Incidents and service requests that meet or exceed Customer Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
You must have:
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A high school diploma or equivalent experience (technical or vocational training a plus!).
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Knowledge of Linux Red Hat SQL and/or Korn shell scripting.
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A minimum of 13 years of professional experience.
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Familiarity with networking concepts and protocols.
Wed love it if you had:
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Critical thinker with the ability to analyze and solve complex problems.
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Experience in application support with a focus on troubleshooting and issue resolution.
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Excellent organizational skills with great attention to detail.
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Team player with strong interpersonal and communication skills.
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Demonstrated ability to learn quickly and adapt to new technologies and challenges.
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Familiarity with the railroad industry.
TekWissen Group is an equal opportunity employer supporting workforce diversity.