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Grievance Appeals Coordinator

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Job Location drjobs

Alexander City - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.
Title: Grievance &Appeals Coordinator
Work Location: Detroit MI 48226
Duration: 6 Months
Job Type: Contract
Work Type: Remote
Dept: MA Grievances and Appea
Engagement Description:
  • Process appeals and grievances analyze research and provide comprehensive responses in accordance with established regulatory and accreditation guidelines.
  • Contact customers to gather information and communicate disposition of case.
  • Conduct pertinent research in order to evaluate respond to and finalize case.
  • Familiar with standard concepts practices and procedures for analysing interpreting data and applying contract and regulatory provisions. High School
  • Diploma or GED required.
  • Bachelors Degree in English Communications or related field preferred.
  • Two (2) years customer service experience required.
  • Two (2) years health insurance experience and familiarity with health insurance state and federal regulations preferred.
  • Strong project management skills preferred.
Top 3 Required Skills/Experience
  • Experience handling a large load of work in a fastpaced environment.
  • Insurance Medicare/CMS knowledge
  • Customer Service Experience
Required Skills/Experience The rest of the required skills/experience. Include:
  • Writing Letters
  • Analytical thinker
  • Research Skills
  • Multitask
Preferred Skills/Experience Optional but preferred skills/experience. Include:
  • Grievance and Appeals experience.
  • Degree in Healthcare
  • Experience in analysing a claim
  • Experience in classification between a grievance/appeal/organizational determination.
Education/Certifications Include:
  • Healthcare English
TekWissen Group is an equal opportunity employer supporting workforce diversity.

Employment Type

Full Time

Company Industry

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