Position: Account Manager
Location: Mlaga Spain
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Utilize CRM tools to contact and qualify accounts generating new opportunities
- Consistently meet daily weekly and monthly KPIs for activity and performance
- Maintain accurate and uptodate records in the CRM system
- Ensure regular communication with assigned accounts to maintain strong relationships and drive business
- Participate in targeted sales activities such as call storms industryfocused campaigns and hotelspecific initiatives
- Qualify and follow up on all opportunities related to meetings events and group accommodations
- Adopt an upselling approach during client interactions to maximize revenue and add value to the client experience
- Provide chainwide discounts based on client needs and follow up to ensure usage of these offers
- Offer alternative solutions when preferred hotels are unavailable
- Assist with both business travel inquiries and individual requests when needed
- Work on external lead lists and other platforms as required by the business.
REQUIREMENTS:
- Native/fluent in Danish both oral and written. Fluent in English (at least B2 level)
- Excellent organizational and communication skills
- Positive attitude and a proactive approach to work
- Proficiency in using office software programs such as Word Excel Outlook and PowerPoint
- Experience in sales with a proven track record
- Background in hospitality is an advantage though not mandatory
- Familiarity with CRM systems is beneficial but not required.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Working schedule: Monday Friday office hours. 39 hours a week
- And many others!