Job Title: Audio/Video Consultant
Location: Atlanta GA 30328
Primary Responsibilities:
- Design implementation and improvement of the Audio and video conferencing services
- Experience designing conferencing and voice solutions across a geographically diverse environment
- Work with team to identify the design needs for cost effective solutions.
- Assess and approve all voice and video equipment hardware and software upgrades.
- Ensure disaster recovery plans are in place and updated.
- Take escalations from support teams and provide root cause analysis and advanced problem management.
- Develop KBs for operating and full documentation of solutions.
- Provide root cause analysis and advanced problem management.
- Works with training department to develop learning content and best practices for using room equipment and Teams meetings.
- Ensure standard operating procedures are formally in place and followed.
- Producer for large meetings and providing consulting for other large meetings.
- 5 years of Voice & Video experience. Experience with xxxxx Teams and xxxxx Teams Room hardware.
- Selfdirected fastpaced collaborative and resultsoriented