Insurance Customer Service

Roles and responsibilities

Join a thriving property and casualty insurance company based in Oklahoma, specializing in home and auto coverage. As an Insurance Customer Service and Sales Representative, you’ll be at the forefront of client interactions, providing expert guidance and support in the dynamic world of property and casualty insurance.

Job Highlights

• Hourly Rate: USD 4.88, the equivalent in your local currency
• Paid Hours per Week: 40
• Schedule: 9am to 6pm Oklahoma time
• Work Arrangement: Work from home
• Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will also be accountable for handling their taxes and benefits independently. The professional fees are calculated on an hourly basis.

Responsibilities

• Generate accurate insurance quotes using our cutting-edge proprietary system
• Explain coverage options, deductibles, and policy intricacies to clients with clarity and confidence
• Handle sensitive customer information with utmost care and confidentiality
• Assist with crucial back-office tasks related to policy processing and management
• Engage in consultative sales, guiding clients towards optimal insurance solutions
• Answer complex queries about specific insurance terms and concepts (e.g., Cover J, wind and hail coverage)
• Collaborate with the team to ensure smooth policy processing and exceptional client experiences

Desired candidate profile

Requirements

• Proven experience in property and casualty insurance, with a focus on home and auto coverage
• In-depth understanding of insurance terminology and concepts
• Ability to break down complex insurance terms into easily digestible explanations
• Proficiency in using computer systems and adapting to new software for quoting and policy management
• Meticulous attention to detail, especially when handling sensitive customer data
• Strong customer-oriented mindset with a knack for building and maintaining relationships

Independent Contractor Perks

• Permanent work-from-home
• Immediate hiring
• Steady freelance job

Reminder:

• Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.