AdministrativeOperations - Receptionist
AdministrativeOperations - Receptionist
Posted on :
13-10-2024
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Job Description
Job Description: Job Family:
Admin/Operations
Background Package:
CBRE Standard No Drug Test
Bill Rate:
$2830.50/hr
Hours:
Could be any 5 days between MondaySaturday Could be any 8 hours from 88pm (40 hour work week) (EXAMPLE: Monday: 106 Tuesday: 85 Wednesday: Off Thursday 128 Friday: 106 Saturday: 85)
Remote/Hybrid/Inperson:
In Person
Location:
Flower Street Los Angeles CA
Assignment Duration:
3 month temp to hire
Potential to convert to FTE If so what rate:
Yes 49k
Resources typical working day:
The individual in this role would support a concierge desk that is open 365 days per year should expect a schedule that includes weekends and holiday shifts on an as needed basis
Provides personal services to visitors and office tenants such as arrangement of transportation & travel arrangements wayfinding parking validations reception services specialized amenities meal & activity reservations and guest & administrative support etc. Also assists with administrative support and tasks shipping catering & events planning coordinating car detailing laundry & drycleaning services gift & package orders and other services as needed.
Displays a warm friendly professional greeting to all those entering the property. Answers telephone in friendly professional manner. Maintains accurate records of service requests and status.
Maintains records and logs of service requests and visitor requests by tracking their status.
Responds promptly with accurate and thorough information according to the specific request. Arranges and confirms recreational dining and/or business activities.
Maintains a file of services including transportation sources accommodations and referral contacts.
Serves as pointofcontact for the facilities team as representative of the Workplace Concierge team.
Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
Must Have Skills:
Prior Customer Service experience required.
Ability to comprehend and interpret instructions short correspondence and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients coworkers and/or supervisor.
Good organizational and strong problemsolving skills. Highly adaptable and flexible.
Warm and engaging demeanor and has the ability to assess circumstances empathize and offer help.
Utilizes a high level of attention to detail as well as strong interpersonal skills.
Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
Ability to work flexible work schedules based on office needs.
Nice to have skills:
Outlook word excel PowerPoint
Years of Experience:
A minimum of 1 year of Front Desk Concierge customer service or other hospitality experience is preferred.
Education
HS Diploma or GED required. Bachelors degree or professional hospitality accreditations preferred.
Software skills:
MS Office
Interview Process:
1 interview In person
Dress Code:
Black Dress Bottoms
White collared shirt
Additional Sills:
Employment Type
Full Time
Key Skills
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