Support Operations Lead

The Operations Support Specialist is responsible for providing technical and administrative support for the daytoday operations of a business. They will be responsible for troubleshooting and resolving technical issues ensuring the smooth operation of systems and processes and providing administrative support.

Support Operations Lead Duties and Responsibilities

• Provide technical support to customers and staff troubleshooting and resolving issues promptly and professionally.
• Monitor system performance and ensure that all systems and processes are running efficiently.
• Install and configure hardware software and networks.
• Perform system maintenance tasks including system upgrades and patches.
• Create and maintain user accounts and access levels.
• Monitor network security and ensure compliance with policies and regulations.
• Generate reports analyze data and document processes.
• Provide administrative support to staff as needed.

Support Operations Lead Requirements and Qualifications

• Bachelors degree or equivalent experience in a related field.
• Proven experience in system administration and technical support.
• Knowledge of Windows and Linux operating systems.
• Knowledge of networking protocols and technologies.
• Excellent problemsolving and customer service skills.
• Able to work independently and as part of a team.
• Able to handle multiple tasks and prioritize effectively.

Our all Operations are Remote Based. Be Confident while applying. Only shortlisted candidates will be called for interview

Remote Work :

No