German Speaking Airline Customer Advisor
German Speaking Airline Customer Advisor
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Job Description
Location: Malta (OnSite)
Employment type: Fulltime
Language Requirements: German C2 and English B2
Position: German Speaking Airline Support Agent
Description:
Are you passionate about helping others and ready to take your career to new heights We are looking for enthusiastic German Speaking Airline Support Agents to join a leading team in the airline industry. In this role you will assist customers with a variety of queries related to airline services providing exceptional support via phone social media chat and email.
Purpose of the Role:
As a German Speaking Airline Support Agent you will be responsible for ensuring customers have a smooth and positive experience by answering their questions resolving issues and providing helpful solutions. This is an ideal opportunity for those seeking stability professional growth and a dynamic work environment.
Key Responsibilities:
- Assist customers with queries related to airline services via multiple communication channels.
- Provide accurate and efficient solutions to customers inquiries.
- Maintain a positive and professional attitude when dealing with customer requests.
- Collaborate with team members to improve service quality and share knowledge.
Requirements:
- Native level of German (C2) and fluent in English (B2).
- Excellent communication writing and listening skills.
- A proactive attitude and ability to work independently.
- Computer literacy (ECDL certification is a plus).
- Prior experience in customer service is required.
- Availability to work on a rotating schedule from Monday to Sunday.
Why Youll Love It Here:
- Fulltime position with career progression opportunities.
- Comprehensive training to help you succeed in your role.
- Health insurance after 6 months of employment.
- Mobile schemes and gym packages to promote worklife balance.
- Onsite canteen serving healthy and affordable meals.
- Monthly events and incentives to reward performance.
- Free onsite parking and staff discounts at over 50 local businesses.
- A supportive multicultural work environment offering ongoing personal and professional development.
This is your opportunity to join a growing international team and be part of an exciting journey in the airline industry. If youre looking for a stable rewarding role with room to grow this is the job for you!
Please upload your CV in English dont miss this opportunity and apply now!
Remote Work :
No
Employment Type
Full Time
