Native Danish Speaker Customer Support Specialist In Barcelona
Native Danish Speaker Customer Support Specialist In Barcelona
Posted on :
13-10-2024
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Job Description
Key Responsibilities:
- Customer Assistance: Respond to inquiries from customers regarding electric vehicles via phone email and chat providing accurate and timely information.
- Technical Support: Assist customers with troubleshooting issues related to electric cars offering solutions or escalating complex problems as necessary.
- Product Knowledge: Maintain a thorough understanding of our electric vehicle products services and industry trends to effectively assist customers.
- Feedback Collection: Gather and report customer feedback to help improve products and services.
- Relationship Management: Build and maintain strong relationships with customers ensuring their satisfaction and loyalty.
Requirements:
- Language Skills: Native Danish speaker with excellent English proficiency.
- Experience: Previous experience in customer support specifically within the electric vehicle industry is essential.
- Communication Skills: Strong verbal and written communication skills with the ability to convey complex information clearly.
- ProblemSolving Skills: Ability to troubleshoot customer issues efficiently and provide effective solutions.
- Team Player: Collaborate with other departments to ensure customer needs are met.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and innovative environment in Barcelona.
- Ongoing training and development opportunities to enhance your skills in customer support and the electric vehicle industry.
Remote Work :
No
Employment Type
Full Time
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