Retail Sales Manager
Retail Sales Manager
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Job Description
Job Specification: Retail Store Sales Manager
Job Title: Retail Store Sales Manager
Location: Constantia South Africa
Salary: R25000 per month
Job Purpose:
To lead and manage the retail store in Constantia ensuring exceptional customer service sales performance and brand representation. The successful candidate will be a stylish confident and extroverted individual with a passion for luxury retail and a proven track record in driving sales and building customer relationships.
Key Responsibilities:
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Sales Management:
- Achieve and exceed monthly and annual sales targets.
- Develop and implement effective sales strategies and tactics to drive revenue.
- Analyze sales data and identify growth opportunities.
- Coach and motivate the sales team to maximize individual and team performance.
- Ensure adherence to sales policies and procedures.
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Customer Service:
- Provide exceptional customer service experiences that exceed expectations.
- Foster a customercentric culture within the team.
- Resolve customer complaints and issues in a timely and professional manner.
- Build strong relationships with loyal customers.
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Team Management:
- Recruit hire and train a highperforming sales team.
- Develop and implement performance management systems.
- Provide ongoing coaching mentoring and development opportunities.
- Manage team performance and address any issues promptly.
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Store Operations:
- Ensure the efficient and smooth operation of the store.
- Manage inventory levels and stock control.
- Maintain a clean and organized store environment.
- Adhere to company policies and procedures.
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Brand Representation:
- Represent the brands values and image.
- Ensure consistent brand execution throughout the store.
- Stay uptodate on industry trends and competitor activity.
Qualifications and Experience:
- Proven experience as a Retail Store Manager in a highend luxury brand.
- Strong sales and customer service skills.
- Excellent leadership and team management abilities.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Passion for fashion and luxury retail.
Skills and Competencies:
- Resultsoriented and driven to achieve goals.
- Excellent organizational and time management skills.
- Problemsolving and decisionmaking abilities.
- Attention to detail.
- Flexibility and adaptability.
Desired Qualities:
- Stylish hip and funky personality.
- Passion for providing exceptional customer service.
- Strong understanding of luxury retail trends and consumer behavior.
- Ability to build strong relationships with customers and team members.
If you are a dynamic and resultsdriven individual who is passionate about luxury retail we encourage you to apply for this exciting opportunity.
Remote Work :
No
Employment Type
Full Time
