Dutch Customer Support In Athens
Dutch Customer Support In Athens
Posted on :
13-10-2024
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Job Description
Key Responsibilities:
- Assist customers in Dutch via phone email and chat addressing inquiries and resolving issues.
- Provide product and service information to customers in a clear and professional manner.
- Troubleshoot customer problems and escalate complex issues when necessary.
- Maintain accurate customer records and document interactions.
- Achieve individual and team performance goals to ensure customer satisfaction.
Qualifications:
- Native or fluent Dutch speaker.
- Good command of English (B2 or higher).
- Excellent communication skills both written and verbal.
- Previous customer service experience is a plus but not required.
- Ability to work in a fastpaced environment and manage multiple tasks.
- Problemsolving skills and a proactive attitude.
Work Schedule:
- Days: Monday to Friday.
- Hours: 9:00 AM to 7:00 PM.
Compensation and Benefits:
- Base Salary: Competitive salary 14 times yearly
- Performance Bonus: Up to 10% of the monthly salary based on performance.
- Meal Allowance: Meal voucher card worth 3 per working day for the first year increasing to 6 per day after 12 months.
- Health Insurance: Private health insurance coverage.
- Other Benefits:
- Free gym access.
- Wellbeing activities.
- Rooftop cinema with stunning views of the Acropolis.
Type of Contract:
- Fixedterm employment contract.
- Work Arrangement: OnSite with potential hybrid options after a period of time.
Remote Work :
No
Employment Type
Full Time
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