Job Description: Responsible for the organizations credit policy including the assessment of credit applications and outstanding credit.
Manages or performs work in some/all of the following areas:
- Researching credit history
- Applying acceptable credit lines and payment terms to a new customer and/or supplier accounts
- Collection and maintenance of customer accounts
- Followup correspondence resolution and escalation of overdue accounts
MUST HAVES:
- Business to Business collections 6m to 1 year
- Excellent Customer service skills
- Candidates must be detailed / organized must be able to organize own day
- Candidates must have effective time management
- Candidates have experience with past due collections/receivables
- Candidates must have excel word outlook experience
RESPONSIBILITIES :
- Reviews analyzes and approves or denies customer credit applications.
- Manages credit hold policy reviewing customer account status payment and collections.
- Provides communications to MAs (marketing associate) on customer accounts. Handles escalated collection accounts.
- Performs regular review of customer files to manage risk and remain compliant with audit controls.
- Makes recommendations on bad debt management. QUALIFICATIONS Education High School diploma or GED equivalent Experience
- Minimum 1 to 3 years experience credit experience.
- Strong MS Office skills. Professional able to work in a fastpaced closely integrated team in which customer delight communication teamwork and flexibility are essential.
- Ability to accurately follow detailed procedures and processes.
- Ability to prioritize and work multiple tasks and exceeds deadlines.
- Customercentric and Internet savvy.
- Effectively communicate with internal and external customers (management coworkers vendors and customers).
- Excellent oral and written communication skills.
- Desire to work independently as well as in a team environment.
- Maintain discretion with all company information regarding customers pricing products and procedures. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to sit for prolonged periods of time.
- Must be able to bend reach and stoop occasionally to reach file cabinets boxes etc.
- Must be able to look at a computer screen for prolonged periods of time and type.
- Requires the ability to read written instructions reports and other documentation.
- The employee must occasionally lift carry and/or move up to 30 pounds. Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and the ability to adjust focus.
- The employee frequently is required to talk or hear.