Ops Specialist Brasil
Ops Specialist Brasil
Posted on :
11-10-2024
Employer Active
1 Vacancy
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Job Description
What would you do
- Analyze data related to product usage to bring new insights to the client in order to improve their operational goals
- Deliver training to clients on our functionalities and explain how to configure our software
- Resolve doubts on product usage/configuration/etc
- Carry out weekly follow up calls with our clients
- Escalate product or customer issues that need to be addressed by customer success managers
- Create documentation presentations user manual and other resources to help clients use the product effectively
- Accurately record meeting minutes including key points discussed decisions made actions agreed upon and deadlines set during the meetings
Your experience has been shaped by
- You took classes related to operations/logistics at university
- You are an ops lover: Ask smart questions about the operation
- Management of tools for data analysis: Excel
Your SuperPowers
- Excellent communication and organizational skills
- Be a resultsdriven person
- Native Spanish and Intermediate English.
- Ability to perform well under highpressure environments.
- Knowledge of last mile operation or logistics.
- We would extra love it if you have customerfacing experience.
What we bring to the table
- Hybrid Work: Work together as a team.
- Flexible hours: We trust your work and skills.
- Workstation Paid BYOD or companyprovided machine. Different options to satisfy your palate.
Employment Type
Full Time
Key Skills
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