About BYD
BYD is a hightech company devoted to technological innovations for a better life. BYD is dedicated to providing zeroemission energy solutions.
As a leading batteryelectric zeroemission vehicle (ZEV) manufacturer BYD has created a broad range of batteryelectric hybridelectric and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.
About the Role
Based in BYDs Sydney office in Macquarie Park this role will support our Network and Salesteam for an upcoming new brand.On offer is a DealerNetwork Operation Specialist position and your daytoday duties will include but not be limited to:
- Oversee the entire dealer network operations ensuring adherence to company standards policies and procedures across all dealerships.
- Develop and implement dealer management strategies processes and performance metrics to drive growth profitability and customer satisfaction within the dealer network
- Conduct regular dealer performance reviews analyzing sales service and customer satisfaction data to identify areas for improvement and provide guidance to dealerships.
- Manage the dealer onboarding and termination processes including due diligence contracts and compliance requirements.
- Develop and deliver training programs for dealer principals managers and staff to enhance their skills product knowledge and operational capabilities.
- Collaborate with crossfunctional teams such as sales marketing and product teams to ensure effective communication resource allocation and alignment of dealer initiatives with overall business strategies.
- Manage the dealer incentive programs performancebased rewards and recognition initiatives to motivate and retain highperforming dealers.
- Resolve dealerrelated issues conflicts and escalations serving as a liaison between the dealerships and the company fostering positive relationships and ensuring winwin solutions.
- Monitor and analyze dealer financial performance inventory levels and operational metrics to identify risks and opportunities for improvement.
- Develop and Manage the dealer network expansion plans including site selection feasibility studies and new dealer appointments.
- Ensure compliance with relevant laws regulations and company policies within the dealer network operations.
- Stay updated with industry trends best practices and competitive landscape to continuously enhance dealer management strategies and support the growth of the dealer network.
Key requirements:
- Previous experience in automotive sector preferred at OEM Dealership and/or Fleet Management company
- Strong prospecting and relationship building skills.
- Advanced negotiation persuasion and closing skills.
- High analytical and problemsolving skills
- The ability to travel.
If you believe you are a good fit for the role please dont hesitate to click on APPLY and submit your updated resume.
BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything youve learned so far be challenged work together with industry leaders and be a part of a supportive and vibrant team then BYD is ready for you.