Overseas Contractor
Overseas Contractor
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10years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 8 years of experience in providing Deskside support with W10 and W8 support experience
- Flexible to work in any shift Maintain ownership of users issue ensuring that they receive resolution within a reasonable timeframe
- Softwarenetwork troubleshooting
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
- Good knowledge on Windows OS Good knowledge on Microsoft office products
- Requesting and coordinating vendor support Provide initial assessment of urgency and business impact on all support calls
- Knowledge on remote tools Maintain ownership of users issue ensuring that they receive resolution within a reasonable timeframe Softwarenetwork troubleshooting
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
- Good knowledge on Windows OS
- Good knowledge on Microsoft office products Requesting and coordinating vendor support Provide initial assessment of urgency and business impact on all support calls
- Knowledge on remote tools
Employment Type
Full Time
