Operations Coordinator
Operations Coordinator
Posted on :
11-10-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-10-2024
Job Description
Position Overview: The Operations Coordinator will be responsible for overseeing and
managing a variety of administrative and operational tasks to ensure smooth workflow and enhance efficiency across the team. The role involves monitoring outbound transfers managing account setups coordinating order fulfillment and supporting various operational needs.
Key Responsibilities:
Order Processing/Management: Assist with managing wholesale order processing and fulfillment monitoring. Utilize ERP to keep orders organized accurately and make sure all orders are fulfilled on time.
Drop Ship Order Management: Monitor orders coming in from our dropship channels with key retailers. Make sure orders are being fulfilled on time and flowing automatically.
Ecom Order Management: Monitor orders coming in from our website both regular
orders warranty orders and presale/preorder orders. Make sure orders are syncing
properly and timely troubleshoot any issues with the system and 3PL partners.
Wholesale/Ops Support: Assist with account setup catalog management SKU setup and asset management to support the internal team and external sales team. Manage our B2B platform and make sure it is current and accurate according to gotomarket updates. Handle all sample request order management as well as any necessary
communication with our sales team.
Inventory Transfer Management: Handle all inventory transfer requests made by our planning team. This incorporates inventory transfers between Sunski warehouses as
well as Amazon distribution centers. Place and oversee these orders to make sure they
are delivered quickly and accurately.
Liaison Between Ops and CX Teams: Serve as a point of communication between the operations and customer experience teams regarding stock levels promotions special marketing events and product availability.
Requirements
Strong organizational and multitasking abilities
Problemsolving and investigative skills to address operational challenges
Familiarity with order management systems (ERPs) and SAS platforms
Experience with account management wholesale and Ecom sales channels
Effective communication for crossteam collaboration
Ability to work independently and prioritize tasks efficiently
Hours: Overlap with PST and MST time zones
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Strong organizational and multitasking abilities Problem-solving and investigative skills to address operational challenges Familiarity with order management systems (ERPs) and SAS platforms Experience with account management, wholesale and Ecom sales channels Effective communication for cross-team collaboration Ability to work independently and prioritize tasks efficiently Hours: Overlap with PST and MST time zones
Employment Type
Full Time
Key Skills
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