Quality Assurance Mystery Shopper
Quality Assurance Mystery Shopper
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Provide feedback on the level of customer service and processes for various companies! We are
recruiting exceptional independent contractors to provide their insight while working from home. This is a parttime opportunity!
You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases commitments or provide personal information
You will set your own schedule so you can work anytime that fits YOUR schedule.
Requirements
* Complete a test call
* Call all companies provided via assigned lists
* Evaluate the level of customer service provided by answering representative
* Document detailed information of overall experience
* Complete review submission form before the required deadline
* Ensure that form is free of errors and misinformation
Pay Rate:
($3.00 per call) (7 calls or less) $25.00 per list)
Benefits
* Minimum 6 months customer service experience preferably call center related
* Moderate level of computer knowledge
* Ability to work with minimal supervision
* Must be selfdirected and selfmotivated
* Strong listening skills
* Accuracy
* Efficiency
* Excellent written and verbal communication skills
Technical Requirements
Active Phone line (mobile or landline)
Mobile Device capable of downloading applications
CPU (Intel or AMD) 2GHz processor (or equivalent)
Resolution of 1280 x 720 (720p) or greater
Internet Explorer 9.0 or higher
High school diploma or equivalent 6 months to 1 year of call center experience Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills, including proficiency with Microsoft Office Ability to work flexible hours, including evenings and weekends (You will set your own schedule
Employment Type
Full Time
