IT Desktop and Network Support Dispatch Asunci n Paraguay

Brilliant Computers

Posted on : 10-10-2024

Employer Active

1 Vacancy

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Jobs by Experience

1-3years

Job Location

Paraguarí - Paraguay

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 10-10-2024

Job Description

Installing technical troubleshooting and fixing desktops printers laptops and other computer peripherals hardware problems as well as desktop applications.

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instructionbased activities at sites and from Remote Team.

Ability to lift / move computer equipment weighing up to 50Lbs.

Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.

Usage Knowledge of TCP/IP networking DNS DHCP VPN and RDP.

Smart hand support for peripheral and networking hardware including but not limited to:

monitors keyboards mice printers fax machines scanners routers wireless routers switches firewalls racks cabinets multi port data termination panels all under Smart Hands capability.

Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to enduser network cabling.

Advanced knowledge of computer hardware systems chip sets memory modules and peripherals.

Knowledge of popular operating systems software applications and remote connection systems: MS Windows MS office 365 Active Directory SCCM DHCP VPN and others.

Requirements

Excellent written and oral communications skills with clients and management as well as people skills.

Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency

Bilingual (English & Local B2)

Items

Console cable for CISCO and Silver Peak

Full Internet ready mobile
Noise Cancellation head sets
Team Viewer MSTeams Putty Remote connection software Admin Access of the Laptop
RJ45 port on Laptop

Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Brilliant Computers

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