Position: ServiceNow FSO Tech Lead
Location: Saint Paul MN (Onsite)
Job description
- Configuration and enhancements on the ServiceNow CSM FSO platform
- Configure ServiceNow FSO Modules workflows applications scripts and integrations
- Document technical design development processes and solution configurations
- Identify opportunities to optimize performance and improve scalability
- Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc.
- Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc.
- Document FSO development configuration and technical details prepare training material
- Lead customer discussions demos and participate in customers engineers configuration reviews
- Conduct workshops on development showcase and show and tell of developed product
- Certified System Administrator
- CIS CSM
- FSO Certified
Skills
- ServiceNowFSO
- ServiceNow Custom Application
- ServiceNow CSM
- ITSM
- Service Catlog