Network Engineer

Description

PROJECT OBJECTIVE

What does the project / work hope to achieve.

• Mainframe system production support:
  • Ensures that mainframe applications are allways available and functioning properly to meet business needs.
  • Minimizes application downtime through proactive monitoring and prompt issue remediation.
  • Detect log and resolve system disruptions while minimizing impact on business operations.
  • Document known issues and resolutions.
  • Support adhoc reporting needs for business stakeholders.

SCOPE OF WORK

What does the project / work entail. Include all detailed requirements.

• This role will be backfilling system production support due to the loss of a key resource. This role is intended to assist with the maintenance of business continuity for the mainframe licensing system
• The Contractor shall deliver all goods and/or provide all servcies necessary to accomplish the objective set above in accordance with the following deliverables / milestones criteria for completion and special requirements.

DELIVERABLES / MILESTONES

What are the deliverables/milestones and when do you expect to have them

HIGH LEVEL PROJECT DELIVERABLES: EXPECTED DELIVERABLE

• Maintenance/Production issues pertinent to system deliverables : Maintain the quality of system functions processing and reporting for the end users.
• Documenting the current system for conversion purposes: Assisting the employee in documenting the workflows and data quality and conversion rules for the new system.
• Modernization : Assist and determine practical solutions to business and programming problems during Driver Services conversion.
• Data Cleansing: e.g. CT300 licenses registration suspensions public acts etc.

CRITERIA FOR COMPLETION

What project/work needs to be completed prior to final approval

• All deliverables are subject to peer review supervisor approval and business acceptance.

MISCELLANEOUS / SPECIAL REQUIREMENTS

Are there any special requirements for this project/work that will need to be taken into consideration

• There are no special requirements for this project.