Senior IS Technician
Senior IS Technician
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Job Description
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Job Title: Senior IS Technician
Job Location: Midland TX
Duration: 06 months (possibility to extension)
Pay Rate: $26.06 /HR on W2
Shift Timings: MonFri 8:30AM5:00PM
Description:
Retail Offsite Work approximately 40 hours per week in Midland TX area. Worker will assist in running service calls and installing computer and printer hardware in stores. Locations to be visited will be in the Midland TX area. Some drive times may be a several hours in each direction. A permanent FTS employee will provide direction and support on a daily basis. Worker must have valid drivers license and reliable transportation to drive themselves between several locations on a daily basis. Worker will be reimbursed for miles driven on weekly expense report at reimbursement rate. Must have previous hardware repair experience have ability to work on their own lift 75lbs work flexible hours complete required paperwork and have excellent customer service skills. Schedule will be 40 hours per week and might include weekends and holidays as part of normal work days. This is not a work from home position it requires driving to different stores throughout the day.
- Midland TX Field Service Technician
The primary responsibilities for this Field Service Technician include providing great customer service while installing diagnosing and solving retail equipment failures within service level agreements at locations in a service geography. - This equipment includes POS (point of sale) registers selfcheckout registers thermal printers laser printers scanners servers PCs thin clients phone systems RF networking pharmacy minute clinic photo and other related computer peripherals.
- This Field Service Technician position involves driving between locations in a large geography to service and install hardware assisting other neighboring areas with workload working normal day shift on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls.
- The normal shift scheduling for this position might include Saturday and/or Sunday as normal workdays with weekdays as scheduled days off or rotating on call if the Manager deems necessary for this area.
Experience:
- Required Qualifications
- 13 years of previous handson technical knowledge and experience
- Strong Customer Service skills
- Valid Drivers License with no major violations
- Ability to pass a substance/drug test and background test
- Ability to drive between locations in a large geography on daily basis
- Available to work days nights weekends holidays
- Ability to troubleshoot hardware
- Reside in the territory supported
- Ability to lift laser printers servers heavy equipment 75lbs and occasionally work on a ladder
Preferred Qualifications:
Technical Certifications
Technical Degree
Previous technical work experience
Education
Verifiable High School diploma or GED is required. Further education or Technical degree a plus and must be verifiable.
Employment Type
Full Time
