Field Care Supervisor
Field Care Supervisor
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Job Description
Position: Field Care Supervisor
Responsible to: Registered Manager
Hours: 37 Variable hours
You may be required to work additional hours as required by the needs of the business.
Hours of work: Between the hours of 07:00 22:00
0.5hr lunch break per day (unpaid)
On call duties: 1 week on / 1 week off:
Weekdays: 5pm 10.30pm Monday / Tuesday / Wednesday / Thursday
7am 9am Friday
Weekends: 5pm Friday 9am Monday
Rate of Pay: 14.50 per hour
Requirements
Job Summary: The Field Care Supervisor plays a crucial role in ensuring the delivery of highquality care to our clients in the community. This hybrid role requires a dynamic individual who can effectively split their time between fieldwork and office duties. The Field Supervisor will oversee the performance and wellbeing of our care staff ensure compliance with care plans and maintain strong relationships with clients their families and other stakeholders.
KEY RESPONSIBILITIES:
FieldBased Duties (50%) and OfficeBased Duties (50%). The percentage split will vary to suit the needs of the business
- Provide any care cover required in accordance with your weekly rota.
- Conduct regular visits to client homes to monitor the quality of care being provided.
- Perform spot checks audits and assessments to ensure compliance with care plans company policies and regulatory standards.
- Provide onthespot support and guidance to care staff addressing any issues or concerns promptly.
- Ensure that all care documentation is accurate uptodate and reflective of clients needs.
- Build and maintain positive relationships with clients and their families acting as a point of contact for any queries or concerns.
- Facilitate staff training and development in the field ensuring that care workers are equipped with the necessary skills and knowledge.
- Provide emergency care cover when required.
- Provide out of hours emergency cover during the week and on alternate weekends.
- Coordinate and schedule care staff assignments ensuring optimal coverage and continuity of care.
- Conduct performance reviews provide feedback and identify training needs for care workers.
- Compile reports on care quality staff performance and client satisfaction presenting findings to senior management.
- Work collaboratively with the operations and care coordination team to ensure seamless service delivery.
- Attend regular meetings both internal and external representing the company in a professional manner.
- On call duties to include answering and dealing with any emergency calls outside of office hours. Make a record of each call and action taken.
- Mentoring new staff
- Undertake quality assessments.
- Undertake service user assessments and reviews
Transfer daily on call notes to IT SU files
Produce and distribute monthly Bradcare MAR s
Produce general MAR charts as instructed by Manager
Deal with MAR / Medication queries
Complete purchase requisition forms as necessary
Emergency Plan
Produce care plans
Update IT notes as applicable
Produce Additional Info Care Plan documents
Produce Falls Plans
Produce Medication Plans
Produce Moving and Handling Plans if required
Care plan amendments
Maintain key safe list
Investigate complaints when requested by Manager
Provide Energy meter readings when required
Photocopier issues and changing of toner etc.
Mars Audit investigations.
Answering the telephone and conveying messages
Maintain confidential and accurate records.
Arrange appointments as required
Record daily medication errors
Communicate with GP Surgeries District Nurses Social Services etc
Assist and support manager as required.
Participate in any required training for the position.
Ensure confidentiality at all times
Benefits
FIELD CARE SUPERVISOR ESSENTIAL CRITERIA:
o Previous experience assessing vulnerable clients in their own homes
o Familiar with the use of essential health and safety equipment in the community
o Professional and responsive where there are risks identified
o Knowledge of local authority compliance and CQC requirements
o Champion of Service user rights
o Experienced in Mental Capacity Assessments Care Planning and Risk Assessments
o Good communicator well organised and proficient with Word and Excel.
WE ARE OFFERING OUR FIELD CARE SUPERVISOR:
o Excellent Training Induction
o Care Certificate Qualification and NVQ/Diplomas
o Full Time Contract
o Ongoing Training Support and Career Progression
o Mileage for Drivers
o Statutory Pension
o 28 days Holiday (includes Bank Holidays)
o Proud to Care Rewards
o Employee Assist Programme
o On Call Payment paid additionally
This role requires a degree of flexibility
Weekend working on call and some morning and evening shifts are required due to the nature of the business and roster is set by the manager of the services to ensure duties and tasks are distributed fairly amongst the team.
Job Summary: The Field Care Supervisor plays a crucial role in ensuring the delivery of high-quality care to our clients in the community. This hybrid role requires a dynamic individual who can effectively split their time between fieldwork and office duties. The Field Supervisor will oversee the performance and well-being of our care staff, ensure compliance with care plans, and maintain strong relationships with clients, their families, and other stakeholders. KEY RESPONSIBILITIES: Field-Based Duties (50%) and Office-Based Duties (50%). The percentage split will vary to suit the needs of the business Provide any care cover required in accordance with your weekly rota. Conduct regular visits to client homes to monitor the quality of care being provided. Perform spot checks, audits, and assessments to ensure compliance with care plans, company policies, and regulatory standards. Provide on-the-spot support and guidance to care staff, addressing any issues or concerns promptly. Ensure that all care documentation is accurate, up-to-date, and reflective of clients' needs. Build and maintain positive relationships with clients and their families, acting as a point of contact for any queries or concerns. Facilitate staff training and development in the field, ensuring that care workers are equipped with the necessary skills and knowledge. Provide emergency care cover when required. Provide out of hours emergency cover during the week and on alternate weekends. Coordinate and schedule care staff assignments, ensuring optimal coverage and continuity of care. Conduct performance reviews, provide feedback, and identify training needs for care workers. Compile reports on care quality, staff performance, and client satisfaction, presenting findings to senior management. Work collaboratively with the operations and care coordination team to ensure seamless service delivery. Attend regular meetings, both internal and external, representing the company in a professional manner. On call duties to include answering and dealing with any emergency calls outside of office hours. Make a record of each call and action taken. Mentoring new staff Undertake quality assessments. Undertake service user assessments and reviews Transfer daily on call notes to IT SU files Produce and distribute monthly Bradcare MAR s Produce general MAR charts as instructed by Manager Deal with MAR / Medication queries Complete purchase requisition forms as necessary Emergency Plan Produce care plans Update IT notes as applicable Produce Additional Info Care Plan documents Produce Falls Plans Produce Medication Plans Produce Moving and Handling Plans if required Care plan amendments Maintain key safe list Investigate complaints when requested by Manager Provide Energy meter readings when required Photocopier issues and changing of toner etc. Mars Audit investigations. Answering the telephone and conveying messages Maintain confidential and accurate records. Arrange appointments as required Record daily medication errors Communicate with GP Surgeries, District Nurses, Social Services etc Assist and support manager as required. Participate in any required training for the position. Ensure confidentiality at all times Adhere to Bradcare policies and procedures
Employment Type
Full Time
