Support Officer

Roles and responsibilities

Key responsibilities include scheduling appointments, organizing meetings, and efficiently managing calendars to ensure optimal time management.

You will play a vital role in document preparation, data entry, and maintaining both electronic and physical filing systems, ensuring that all information is well-organized and accessible. Additionally, you will coordinate travel arrangements and develop detailed itineraries for team members, contributing to effective planning and execution of travel needs.

Supporting the organization of both internal and external events and meetings will also be a crucial aspect of your responsibilities. You will be the point of contact for incoming communications, responding to inquiries professionally and promptly, thus enhancing our customer service and communication standards.

In addition to these tasks, you will assist in preparing reports and presentations as required, providing valuable support to the team. Engaging actively with your colleagues will be essential to ensure the timely completion of various projects and tasks.

You will also manage the inventory of office supplies, ensuring that essential materials are always available and placing orders when necessary. Your contributions will be key to the continuous improvement of administrative processes, driving efficiency and effectiveness within the team.

In summary, this role offers a dynamic environment where your administrative expertise will be valued and where you can contribute to the success of Jacobs through efficient support and organization.

Desired candidate profile

Qualifications and Skills Required

To succeed in this role, you should have proven experience as an Administrative Support Officer or in a similar administrative capacity. Proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, is essential for performing daily tasks effectively.

Strong organizational and time management skills are critical, enabling you to handle multiple tasks and prioritize your workload effectively. You must possess excellent verbal and written communication skills, which will be important for liaising with team members and external stakeholders.

Attention to detail and accuracy is vital in this position, as you will be responsible for maintaining high standards in all administrative duties. The ability to work both independently and as part of a collaborative team is important, ensuring that you can adapt to different working styles and contribute positively to group dynamics.

A professional demeanor, coupled with strong interpersonal skills, will enable you to interact with colleagues and clients effectively. While a Bachelor’s degree in Business Administration or a related field is preferred, relevant experience and skills may also be considered.