Receptionist
Receptionist
Posted on :
09-10-2024
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Job Description
Are you passionate about helping others and looking to grow your career in a supportive environment We are seeking a dedicated Customer Service Representative to join our team in St. Louis. In this role you will be the voice of our company providing exceptional service to our valued customers.
What Youll Do:
- Engage with Customers: Handle inbound inquiries via phone email and chat ensuring a friendly and professional interaction with every customer.
- Resolve Issues: Address customer concerns and complaints with patience and empathy providing effective solutions to enhance customer satisfaction.
- Process Orders: Assist customers with order placement tracking and returns ensuring a seamless experience from start to finish.
- Maintain Records: Accurately document customer interactions and feedback to help improve our services and products.
- Collaborate with Teams: Work closely with other departments to provide a cohesive experience for our customers.
What Youll Need:
- Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
- ProblemSolving Abilities: Strong analytical skills to identify issues and provide effective solutions.
- CustomerCentric Mindset: A genuine passion for helping others and a commitment to delivering outstanding service.
- Technical Proficiency: Familiarity with customer service software and Microsoft Office Suite to manage daily tasks efficiently.
- Team Player: Ability to work collaboratively in a fastpaced environment.
Why Choose Us:
- Competitive Compensation: Enjoy a competitive salary and a comprehensive benefits package.
- Career Growth: Take advantage of opportunities for professional development and advancement within the company.
- Supportive Work Culture: Join a friendly and inclusive work environment that values your contributions and promotes teamwork.
- Impactful Role: Play a vital role in creating positive experiences for our customers and enhancing our brand reputation.
If you are ready to make a difference and grow your career in customer service we encourage you to apply and become part of our dedicated team in St. Louis!
Remote Work :
No
Employment Type
Full Time
Key Skills
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