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You will be updated with latest job alerts via emailMidLevel AWS Python Developer
Location: St Coral Gables FL 33134
Contract: 6month contract with likely extensions
PROJECT DETAILS (Size Scale Scope):
Intend to replace on prem platform with AWS connect. Reduce the call containment ratio so that when a customer calls FPL and it goes into the Telephony platform. Depending on the options chosen people end up going to an agent.
Most calls go thru to CS agents want to transform the experience so that 90% of the calls do not go to an agent. People only talk to an agent if its a complex issue
working on putting people through to a conversational AI chatbot agent they can get help from
Migrating from Cisco into Connect and from on prem to cloud.
Also building chatbots from scratch in Lex and Bedrock and writing services in AWS Lambda different CS events are written in Lambda.
57 years of experience ok with software engineering experience gogetter and someone who can pick up on these technologies.
MUST HAVES (TOP 3):
1. AWS Basics EC2 S3 RDS
2. Strong Lambda familiarity
3. Python
Full Time